Maintenance DIY

Maintenance Info

Simply fill out the form and we will address your maintenance issue. If it is an emergency that requires immediate attention, please call 602-854-9884.

If this is a life threatening emergency call 911 immediately.

• SMOKE DETECTOR WON’T WORK WHEN TESTED

  Test with approved smoke detector smoke spray, replace battery.

• SMOKE DETECTOR BEEPS

  Replace battery.

• NO POWER TO PLUGS OR SWITCHES

  Check and reset the breaker panel. Reset any GFI outlets (usually located near water in the kitchen, bathrooms, utility rooms and garages). Check if the outlet works by turning on a wall switch in the room. Also, please test the item that you are trying to use in several outlets to see if it’s the outlet or the electronics that is faulty.

• GARBAGE DISPOSAL DOESN’T WORK

  DO NOT PUT YOUR HAND IN THE DISPOSAL. When the disposal is on, do you hear a buzz? If you do not hear a buzz, hit the reset button on the bottom of the disposal and test. If you do hear a buzz, turn off disposal and unplug from the wall before checking for items stuck in the disposal.

• NO HOT WATER

  Check the thermostat on the tank for proper temperature setting and check that thermostat is not set to “vacation”. Check and reset the breaker on the power panel. Check and reset the button next to the thermostat.

• HOT WATER TOO HOT

  Check the thermostat on the tank and turn it down.

• PLUMBING OR FIXTURE LEAK

  Turn off the water fixture, turn off water at the supply line and notify Aloe Property Management immediately.

• TOILET OR DRAIN CLOGS

  Plunge and test. Snake with a snake at least 1x every 3 months.

• NO HEAT

  Check the thermostat to see if the batteries need to be replaced. Check that furnace covers are in properly. Check to see if there is a switch that looks like an ordinary light switch needing to be turned on. Did you pay or disconnect the utility?

• NO AIR CONDITIONING

  Check the thermostat to see if the batteries need to be replaced. Check for clogged or dirty filters. Check the main breaker to make sure it hasn’t been tripped.

• DISHWASHER WON’T DRAIN

  Clean food out of the bottom of the dishwasher.

• DISHWASHER DOESN’T CLEAN DISHES

  running. Poor a cup of vinegar while running the dishwasher.

• REFRIGERATOR TOO WARM OR TOO COLD

  Check that the thermostat in the refrigerator is set correctly.

• WATER DRIPS FROM FREEZER

  Remove all food and store in a cooler. Turn off the refrigerator and allow it to defrost completely. Turn the refrigerator back on. If it continues to leak, contact us.

Helpful Videos:

• Realign Garage Door Safety Eyes
• Clear a plugged toilet
• Clear a shower drain
• Replace Batteries & Test a Smoke/CO Detector
• Reset your electrical breakers
• Re-light a hot water heater pilot light
• Repair a garbage disposal malfunction

Can't find what you're looking for?

If none of the above items resolve your issue, follow the steps.

Log in Now Make a repair request by logging in to the portal now. We'll respond to your submission as quickly as possible.

New Tenant?

If you're a new customer and need help accessing your account, please give us a call: (602) 854-9884